Terms of Service

    Last updated: 11/11/2026

    1. Agreement to Terms

    By accessing or using Newlead AB's website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

    2. Services Description

    Newlead provides done-for-you outbound marketing services, including but not limited to:

    • Ideal Customer Profile (ICP) definition and targeting
    • Lead list building and data enrichment
    • Email campaign creation and management
    • Inbox management and reply handling
    • Meeting scheduling and qualification

    3. Service Engagement

    Services are provided on a month-to-month or fixed-term contract basis, as agreed upon in writing. Pricing is customized based on volume, market, and specific client requirements.

    4. Client Responsibilities

    Clients agree to:

    • Provide accurate information about their business and target audience
    • Respond promptly to qualified meeting requests
    • Maintain professional conduct with prospects
    • Comply with all applicable laws and regulations

    5. Performance and Results

    While we employ best practices and proven strategies, we cannot guarantee specific results. Outbound performance depends on multiple factors including market conditions, offer quality, and client responsiveness.

    6. Compliance

    We adhere to all applicable data protection regulations including GDPR and CAN-SPAM Act. Clients must ensure their use of our services complies with all relevant laws in their jurisdiction.

    7. Intellectual Property

    All content, processes, and methodologies developed by Newlead remain our intellectual property. Client data and campaign materials are owned by the client.

    8. Confidentiality

    Both parties agree to maintain confidentiality of proprietary information shared during the engagement.

    9. Termination

    Either party may terminate the service agreement with 30 days' written notice. Refunds are handled on a case-by-case basis as outlined in individual service agreements.

    10. Limitation of Liability

    Newlead AB shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services.

    11. Governing Law

    These terms are governed by the laws of Sweden. Any disputes shall be resolved through arbitration in Eskilstuna, Sweden.

    12. Changes to Terms

    We reserve the right to modify these terms at any time. Clients will be notified of material changes via email.

    13. Contact Information

    For questions about these Terms of Service, please contact:

    Email: legal@newlead.io

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